Visionnaire provided IT specialists for Cisco, focusing on 24/7 support, and more

Companies that face challenges in finding highly
specialized talent in areas such as technology, engineering, digital marketing or data science find outsourcing to be a strategic
and efficient solution. Outsourcing services allows immediate access to professionals with advanced know-how, without the
need for lengthy recruitment, training or internal structuring processes.
This model significantly reduces operational costs
related to direct hiring, such as labor charges, benefits and infrastructure. In addition, outsourcing allows the contracting
company to focus on its core business, while external specialists handle specific demands with quality and agility, accelerating
projects and promoting innovation.
Another major benefit is flexibility. Outsourcing
allows hiring on demand, that is, according to the needs of the project, without long-term commitments. This makes operations
more agile and adaptable to market changes, something essential in increasingly dynamic corporate environments.
In short, by opting for outsourcing, companies gain
in speed, technical quality and strategic efficiency, ensuring that complex demands are met by experienced professionals,
without overloading the internal structure.
TBS Networks Success Case
TBS, a U.S.-based IT consultancy, needed highly
qualified professionals in São Paulo to meet Cisco’s demand for support in infrastructure, hardware, software,
and Office 365.
Visionnaire, with nearly 30 years of experience
in software development and talent acquisition, selected two professionals with the technical and cultural fit required for
the project. These professionals underwent in-person training provided by Cisco, with oversight from a Visionnaire representative,
ensuring full alignment with the company’s operational standards.
The professionals were responsible for tasks such
as system diagnostics, hardware upgrades, software installation, security procedures (including encryption and backups), and
technical support. The outsourcing model allowed Cisco to maintain productivity and reduce costs while filling a temporary
internal gap with expert external support.
Visionnaire utilized its proprietary talent database
and integrated recruitment tools like LinkedIn Recruiter and ATS systems such as Abler. The selection process included résumé
analysis, technical interviews, and testing with platforms like Remote Interview and HackerRank. Visionnaire also managed
the professionals post-hiring, providing dedicated supervision without additional cost to the client.
The operation was intermediated by Cameo Global,
a Cisco solutions provider later acquired by New Era Technology. All companies involved—TBS Networks, Cisco, and Cameo—had
their needs fully met through a solution that combined speed, efficiency, and compliance with Brazilian labor and outsourcing
laws.
This case illustrates Visionnaire’s strength
in providing tailored IT staffing solutions through outsourcing, ensuring quality service, strategic alignment, and operational
excellence.
Click here to learn more about this Success Story.